Warranties
When you buy from Chesapeake Flooring, you're purchasing more than our product—you're buying peace of mind. Our company has created quality flooring for the last decade, and look forward to serving you for many more. Part of that commitment is ensuring that our customers are completely satisfied with their purchase. To do this, we offer various residential and commercial warranties on all of our products, covering the finish, wear, and structural integrity.
Before You Buy
For flooring to look and function at its best, there are a variety of conditions that need to be met: structural concerns on your project site, installation process details, etc. The absence of these necessary conditions can impact the final result of your flooring and even negate your warranty.
We provide detailed information about each product for you to read even before you purchase. Please review the specifications and documentation for your product (accessible on the corresponding collection page) to ensure that your project will meet the criteria.
Making a Claim
Warranty claims are conducted through our distributors, not directly through Chesapeake Flooring. Please gather your sale documentation and reach out to the original purchase location. Procedure varies from store to store, but generally at minimum you should expect to provide proof of purchase and installation information.
For other warranty questions or concerns, contact a sales associate through our contact form.
